Increased revenue and more contented guests – at no
extra cost.
Sounds too good to be true, doesn’t it?
Just as we have done in other cities, our new local Seattle
Reservations Team can help your hotel to reach its core business
goals, including sustaining customer loyalty, improving brand
awareness, and increasing and protecting your market share.
Recent studies indicate that more than half of those who book online consult a social marketing site like TripAdvisor before making a reservation. Our personalized approach will make the reservations process more friendly, resulting in improved results on social marketing sites and increased revenue.
According to travel expert Doug Kennedy:
Not surprisingly, during the most current economic down-cycle, guests still check the Internet first, although this is no longer a simple task. An increasing number in the end revert to a very old-fashioned tactic that is to call the hotel directly and talk to an actual live person. What a concept!
For evidence, just ask those fielding reservations calls how often they get asked right upfront “Where are you?” by callers who have checked YellowPages.com for a local phone number just to make sure they can reach an on-premise agent. According to numerous travel experts, this is the very best way to get the absolute lowest rate. Many guests are also discovering that this is a great way to get a feel for the level and style of service they will receive as a guest.
As a result of these trends, it is more important than ever to carefully train your reservations salespersons to capture and convert every possible inquiry, while simultaneously increasing average rates by better presenting higher-rated accommodations, packages and promotional offerings.
Our local Seattle Reservations Team can find revenue escaping at the exact moment you are reading this. Contact us today to learn more about our unique services in Seattle.
For additional information:
information@hotelreservationsinseattle.com
Phone: 425.996.6698
Fax: 425.642.8770
Sounds too good to be true, doesn’t it?
Just as we have done in other cities, our new local Seattle
Reservations Team can help your hotel to reach its core business
goals, including sustaining customer loyalty, improving brand
awareness, and increasing and protecting your market share.
Recent studies indicate that more than half of those who book online consult a social marketing site like TripAdvisor before making a reservation. Our personalized approach will make the reservations process more friendly, resulting in improved results on social marketing sites and increased revenue.
According to travel expert Doug Kennedy:
Not surprisingly, during the most current economic down-cycle, guests still check the Internet first, although this is no longer a simple task. An increasing number in the end revert to a very old-fashioned tactic that is to call the hotel directly and talk to an actual live person. What a concept!
For evidence, just ask those fielding reservations calls how often they get asked right upfront “Where are you?” by callers who have checked YellowPages.com for a local phone number just to make sure they can reach an on-premise agent. According to numerous travel experts, this is the very best way to get the absolute lowest rate. Many guests are also discovering that this is a great way to get a feel for the level and style of service they will receive as a guest.
As a result of these trends, it is more important than ever to carefully train your reservations salespersons to capture and convert every possible inquiry, while simultaneously increasing average rates by better presenting higher-rated accommodations, packages and promotional offerings.
Our local Seattle Reservations Team can find revenue escaping at the exact moment you are reading this. Contact us today to learn more about our unique services in Seattle.
For additional information:
information@hotelreservationsinseattle.com
Phone: 425.996.6698
Fax: 425.642.8770